Privacy Policy
We are committed to respecting and protecting your privacy. This Privacy Policy outlines the methods we use to collect, use, and safeguard your personal information when you access our services related to the sale of seeds and saplings. By using our website or purchasing our products, you agree to the terms detailed in this policy.
1. Overview
This Privacy Policy governs all aspects of how we handle your data, ensuring transparency and trust in our interactions. It applies to both our online and offline operations, including purchases made through our website or in-person inquiries.
2. Data We Collect
We may collect the following types of information:
  1. Personal Information: Name, email address, phone number, shipping address, and payment details.
  2. Product Preferences: Details about the types of seeds or saplings you purchase or inquire about.
  3. Technical Information: Your IP address, browser type, and interactions with our website.
  4. Feedback and Reviews: Any information you voluntarily provide through surveys, reviews, or direct communication.
3. Purpose of Data Collection
The information we gather is used for the following purposes:
  • Order Fulfillment: To process and deliver your orders efficiently.
  • Customer Support: To respond to your questions, provide assistance, and handle complaints.
  • Improved Services: To enhance our product offerings and website usability based on user preferences.
  • Marketing: To send updates about new products, promotions, and seasonal offers (only with your consent).
  • Compliance: To adhere to legal and regulatory requirements.
4. Data Sharing and Disclosure
Your information is shared only under these circumstances:
  1. Service Providers: With trusted partners who assist in logistics, payment processing, and customer support.
  2. Legal Requirements: If required by law or court order, we may disclose your data to authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Retention
We retain your data only for as long as it is necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the retention period expires, your data will be securely deleted or anonymized.
6. Your Rights
You have the right to:
  • Access Your Data: Request details about the information we hold about you.
  • Rectify Errors: Correct inaccuracies in your personal information.
  • Erase Your Data: Request deletion of your data under certain conditions.
  • Restrict Processing: Limit the use of your data for specific purposes.
  • Data Portability: Receive a copy of your data in a structured format.
  • Opt Out: Withdraw consent for marketing communications at any time.
For any requests, please contact us through our website’s communication channels.
7. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. These include:
  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Track website usage to help us enhance our services.
  • Advertising Cookies: Tailor promotional content based on your interests.
You can manage your cookie preferences through your browser settings.
8. Data Security
We prioritize the security of your information. Measures include:
  • Encryption: To protect data during transmission and storage.
  • Access Controls: Limited access to sensitive information to authorized personnel only.
  • Regular Audits: To identify and mitigate potential security risks.
Despite our best efforts, no system is entirely immune to breaches. Please take personal precautions, such as safeguarding your account credentials.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated through appropriate channels.
11. Protection of Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided personal data, please contact us to have it removed.
12. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes will be resolved under the jurisdiction of Indian courts.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please reach out via the contact form available on our website.
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